Custom Orders

1. What types of t-shirts do you sell?
We offer high-quality graphic tees, custom t-shirts, and seasonal collections for men, women, and kids. We also offer bulk and personalized order options.

2. Do you make custom t-shirts?
Yes! We specialize in custom designs. You can send us your artwork or tell us your idea, and we'll help bring it to life on a t-shirt. See below the instructions on how to order customs!

3. What sizes do you offer?
Our shirts typically range from XS to 3XL, but sizing may vary slightly by style. Size guides are available on each product page.

4. What is the turnaround time for orders?
For ready-made designs, we usually ship within 3-5 business days. Custom orders take about 5-10 business days depending on complexity and quantity.

5. Do you accept bulk or group orders?
Yes! We offer discounted pricing for bulk, group, team, or event orders. Please contact us directly for a quote.

6. What is your return/exchange policy?
We accept exchanges on unworn, unwashed items but shipping back to me is paid by you. We do not issues refunds unless you have contacted us within 3 days of an order being delivered. Custom orders are final sale unless there's a defect or error on our part.

7. How do I care for my t-shirt?
Wash inside out in cold water and tumble dry on low. Avoid ironing directly over designs to keep your shirt looking fresh.

8. How much is shipping?
Shipping options and rates are calculated at checkout.

9. Can I track my order?
Yes! Once your order ships, you’ll receive a confirmation email with tracking information.

10. How can I contact you?
You can reach us via email at 983creations@gmail.com - through our contact form - via text @ 330-383-2269 or on social media @983 Creations.